Operation Ignite: Differences Between Claim Denials and Rejections (April 14)
Before diving into the core session, this focused discussion will clarify the critical distinctions between claim denials and rejections—two terms often used interchangeably but with very different operational and financial implications. Attendees will learn how to identify the root causes of each, understand their impact on reimbursement timelines, and apply best practices for timely and accurate resolution.
Operation Elevation: Understanding Payment Delays in Infusion Operations (April 15)
Attendees will gain insight into the most common causes of payment delays in home and alternate site infusion operations. The session will explore where breakdowns most often occur—from authorization to claim submission to payer follow-up—and provide practical strategies to minimize these interruptions and improve overall revenue performance.
Operation Ignite: Use of Metrics to Identify and Resolve Revenue Barriers (April 16)
This follow-up session will demonstrate how to leverage key operational and financial metrics to pinpoint revenue barriers and track performance improvements. Participants will explore how data-driven dashboards and trend analysis can reveal underlying issues in billing flow, payer response, and collections—helping teams transition from reactive troubleshooting to proactive revenue management.
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