Clinical Edge/Nurse Bytes: Self-Evaluation: What is your Communication Style (November 17)
This session uncovers the habits, strengths, and blind spots that shape how you connect with others. This rapid-fire self-assessment helps you identify your dominant communication style, explore how it impacts collaboration, and discover strategies to flex your approach for stronger relationships and team dynamics.
- Identify your primary communication style and recognize how it influences workplace interactions.
- Explore strategies to adapt communication styles for more effective engagement across diverse teams.
Clinical Connect/Nurse Necessities: Communication Styles: What Are They & How Does It Impact Customer Service (November 18)
Your communication style doesn’t just shape conversations—it drives customer experience. In this 30-minute session, participants will explore four core communication styles, uncover how each influences customer interactions, and learn how to flex their approach to meet diverse needs. Through real-world examples and guided reflection, attendees will gain practical tools to elevate empathy, clarity, and connection in every customer touchpoint.
- Differentiate between key communication styles and their impact on customer perception and satisfaction.
- Analyze how mismatched communication styles can lead to service breakdowns or missed opportunities.
- Apply adaptive communication strategies to enhance empathy, responsiveness, and service excellence.
Clinical Edge/Nurse Bytes: Challenge: Improving Your Serve: 5 Languages of Appreciation (November 19)
This session level sup your impact. In this fast-paced 15-minute challenge, participants will explore the 5 Languages of Appreciation and how they shape meaningful recognition in the workplace. Through quick reflection and practical examples, attendees will learn how to “serve” appreciation in ways that resonate—boosting morale, trust, and team connection.
- Identify the five languages of appreciation and their relevance to workplace communication and engagement.
- Apply appreciation strategies that align with individual preferences to strengthen relationships and team culture.
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