Operation Ignite: Beyond the Résumé: Interviewing for Impact (October 13)
This session equips home infusion leaders with effective interviewing techniques to uncover clinical competence, cultural fit, and growth potential in candidates. Participants will learn how to structure conversations, ask behavior-based questions, and evaluate responses to build high-performing, patient-centered teams.
- Describe behavioral interviewing and explain how it differs from traditional or situational interviewing.
- Discuss how behavioral interviewing questions will provide more informative information about candidates.
- Explain the importance of preparing, consistency, and objectivity in the interviewing process.
Operation Elevation: From First Day to Flourishing: The Power of Precepting & Mentorship (October 14)
This session highlights the critical role of precepting and mentoring home infusion professionals, fostering confidence, competence, and connection from day one. Leaders will explore strategies to build supportive environments and cultivate a culture of excellence through intentional guidance.
- Describe core competencies required for home infusion professionals.
- Discuss adult learning principles as they relate to mentoring and precepting home infusion professionals.
- Explain evaluation measures necessary within a mentoring or precepting model in home infusion.
Operation Ignite: Stay Power: Strategies for Employee Retention (October 15)
This session explores proven approaches to boost employee retention in home infusion, from fostering professional growth to cultivating a culture of recognition and belonging. Leaders will learn how to identify turnover risks, strengthen engagement, and build resilient teams that thrive in complex care environments.
- Discuss retention challenges in home infusion.
- Explain key factors that influence employee engagement and job satisfaction.
- Develop action plans based on employee feedback and organizational trends with turnover.
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