OPERATIONS SERIES - Infusion Revenue Clarity: From Denials to Data-Driven Resolution

Starts:  Aug 18, 2026 12:00 (ET)
Ends:  Aug 20, 2026 12:30 (ET)

Operation Ignite: Understanding Benefit Structures and Coverage Foundations (August 18)

Before diving into the core session, this focused discussion will clarify the critical distinctions between claim denials and rejections—two terms often used interchangeably but with very different operational and financial implications. Attendees will learn how to identify the root causes of each, understand their impact on reimbursement timelines, and apply best practices for timely and accurate resolution.

Operation Elevation: Determining Whether to Bill Under the PBM or the Medical Benefit (August 19)

Attendees will gain insight into the most common causes of payment delays in home and alternate site infusion operations. The session will explore where breakdowns most often occur—from authorization to claim submission to payer follow-up—and provide practical strategies to minimize these interruptions and improve overall revenue performance.

Operation Ignite: Use of Metrics to Identify and Resolve Revenue Barriers (August 20)

This follow-up session will demonstrate how to leverage key operational and financial metrics to pinpoint revenue barriers and track performance improvements. Participants will explore how data-driven dashboards and trend analysis can reveal underlying issues in billing flow, payer response, and collections—helping teams transition from reactive troubleshooting to proactive revenue management.



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