COMPOUNDING SERIES - Leading with Clarity: Communication Strategies for Designated Persons

One of the most challenging roles of the Designated Person (DP) is managing team members who do not follow established policies. This session covers strategies to engage noncompliant staff, uncover root causes of resistance, and communicate the "why" behind the guidance. Learn communication tools that foster accountability while maintaining team morale and safety culture.

1. Identify common reasons for staff noncompliance and assess root causes behind resistance to established policies.
2. Apply communication techniques that improve clarity, accountability, and team engagement in sterile compounding environments.
3. Demonstrate strategies for reinforcing safety culture while maintaining morale and supporting staff development.

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